Cart is empty Frequently Asked Questions
Find answers about products, orders, delivery and returns.
How can I choose the right shoe size?
We recommend checking the size information provided on each product page before placing an order. If you are unsure about a size, please contact our support team for assistance.
What types of footwear do you offer?
Avery Walk offers women’s footwear including heels, sandals, flats and trainers designed for different styles, outfits and occasions.
How long does delivery take?
Orders are normally prepared after confirmation and delivered according to the delivery option selected during checkout. Delivery times may vary depending on location, availability and seasonal demand.
Can I change my order after placing it?
If you need to update your order details, please contact our customer support team as soon as possible. Changes can only be considered before the order has entered the preparation process.
How can I return an item?
If you need to return an item, please review our Refund Policy for information about eligibility, return requirements and the available process.
Are product colours exactly as shown online?
Product images are displayed to represent each item as accurately as possible. However, colours may vary slightly depending on screen settings and lighting conditions.
How can I contact Avery Walk?
You can contact our support team by email at service@averywalk.store or by phone at 0121 496 2837.