Privacy & Information

1. Introduction

This Privacy Policy explains how Avery Walk collects, uses and stores personal information when customers use our website and related services.

We only collect information that is necessary to provide products, manage customer enquiries and maintain our website services.

2. Business Details

Avery Walk is operated by:

UPTREND SHOP LTD

Company Number:
16602914

Registered Address:
21 Cambrai Drive
Birmingham
England
B28 9AB

Email:
service@averywalk.store

Telephone:
0121 496 2837

3. Information We Collect

When you use our website, we may collect information required to provide products and customer assistance.

• Name and contact details provided during ordering or enquiry.
• Delivery information required to complete an order.
• Order details, product selections and customer communication records.
• Technical information such as browser type, device information and website activity data.

4. How Information Is Used

Information collected may be used to:

• Process and manage customer orders.
• Provide assistance with product or order enquiries.
• Improve website performance and user experience.
• Maintain accurate business records.

5. Information Retention

We keep personal information only for as long as required for the purposes it was collected.

• Order records may be stored for up to 7 years.
• Customer enquiry records may be stored for up to 24 months after the last communication.
• Website technical information may be stored for up to 24 months depending on its purpose.

6. Protecting Your Information

We use appropriate technical and organisational measures to help protect customer information and maintain secure website operations.

7. Sharing Information

Information may be provided to trusted service providers where necessary to support website operation, order handling, delivery arrangements and technical services.

Only information required for the relevant service is shared.

8. Cookies And Website Technologies

Our website uses cookies and similar technologies to support website functionality, remember preferences and understand website performance.

For more information, please review our Cookie Policy.

9. Your Information Requests

If you have questions about the personal information associated with your interactions with Avery Walk, you can contact our support team.

10. Policy Updates

We may update this Privacy Policy when website features, business processes or requirements change.

Updated information applies immediately once published on this page.

11. Contact Avery Walk

For questions regarding this Privacy Policy:

Avery Walk

Email:
service@averywalk.store

Telephone:
0121 496 2837