Delivery Information

1. Delivery Overview

Avery Walk provides a convenient delivery service for customers purchasing women’s footwear through our online store.

Standard delivery is provided free of charge for eligible orders. Delivery availability and estimated arrival times are shown during the checkout process.

2. Free Delivery Service

Customers can enjoy free standard delivery on all eligible footwear orders.

• No additional delivery charge is applied for standard delivery.
• Orders are carefully prepared and packed before being dispatched.
• Delivery times may vary depending on product availability and delivery conditions.

3. Order Processing Time

Orders are normally processed within 1-2 working days after order confirmation.

• Orders placed on working days are usually prepared within the normal processing period.
• Orders placed during weekends or public holidays will begin processing on the next working day.
• Additional processing time may apply during busy seasonal periods.

4. Delivery Timeframes

After dispatch, standard delivery normally arrives within approximately 3-5 working days.

• Processing time:
  1-2 working days.
• Standard delivery:
  Approximately 3-5 working days after dispatch.
• Total estimated timeframe:
  Approximately 4-7 working days from order confirmation.

5. Delivery Address Information

Customers are responsible for providing accurate and complete delivery details when placing an order.

Please check your delivery information carefully before submitting your order. If you need to update an address, contact our support team as soon as possible.

6. Order Tracking

Where tracking information is available, customers may receive delivery updates after their order has been dispatched.

Tracking details are provided using the contact information supplied during the ordering process.

7. Delivery Delays

Although we aim to deliver orders within the estimated timeframes, delays may occasionally occur due to delivery network conditions, seasonal demand or circumstances outside of our normal processing.

If your order has not arrived within 7 working days after dispatch, please contact our customer support team so we can review the delivery status.

8. Lost Or Missing Deliveries

If you believe your order has not arrived, please contact us within 14 days of the expected delivery date.

We will review the available order and delivery information and provide assistance regarding the next steps.

9. Incorrect Delivery Information

If an order is returned due to an incorrect or incomplete address provided by the customer, additional delivery arrangements may require updated delivery information.

10. Contact Information

For questions regarding delivery:

Avery Walk

Email:
service@averywalk.store

Telephone:
0121 496 2837